August 1, 2019

How to reduce costs and increase your profitability

Running a shop can be quite a challenge.  Every day is full of things that must be done.  There are car repairs that need to be completed, employee training, and conflict resolution, just to note a few.  It is easy to...

May 1, 2019

Finding talented employees is one of the biggest challenges facing shop owners today.  Keeping great employees is just as important.  The cost of turnover is very high.  The question becomes, “How do we attract and keep the best superstars?”  We must ask ourselves, “Wh...

February 1, 2019

What is the reason you go to work every day?  Are you just going through the motions or do you want to be the best at what you do?  Many shop owners are just trying to survive the day.  It’s our responsibility to lead our team and it all starts with our attitude.  We m...

January 1, 2019

Life as a shop owner or manager can be very demanding.  We face a constant barrage of distractions.  Think about a typical day.  A tech needs a minute to show you some marginal ball joints and then an equipment representative needs just five minutes to pitch you someth...

November 1, 2018

Our shops run like they do for many reasons.  The culture we have developed, our policies and procedures, and the way we pay our technicians.  Chances are the pay plan you are using was decided long ago.  It’s easy to decide on something and then forget about it.  It m...

October 1, 2017

The automotive business is thought of as traditionally male dominated.  The fact of the matter is that for about the last ten years women have become the primary automotive repair and service customer.  It’s not a Good Olé Boys Club anymore.

A study released by the...

April 1, 2017

It has been a busy day at the shop.  You are exhausted from the day but you feel like you are getting a lot done.  As the day winds to an end, you total the invoices.  Looks like about 13 cars went through the shop today and you are sure that you made some money today....

January 1, 2016

It’s a typical day, if there is such a thing in this business.   You start thinking about what has to be done during your drive into the shop.  You get to the shop and it begins.  Your service advisor wants to know how to handle a warranty situation.   Next is your lea...

Please reload

Featured Posts

Controlling Expenses

August 1, 2019

How to reduce costs and increase your profitability

Running a shop can be quite a challenge.  Every day is full of things that must be done.  There are...

1/5
Please reload

Recent Posts

August 1, 2019

February 1, 2019

Please reload

Archive
Please reload

Search By Tags
Please reload

Follow Us